Last Updated: 31 December 2024

Artique Lifestyle (“we,” “our,” “us”) respects your privacy and is committed to safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our services. By placing an order with us, you agree to the practices described in this policy.

1. Information We Collect

When you place an order with Artique Lifestyle, we may collect the following information:

  • Personal Information: Your name, phone number, and delivery address.
  • Order Information: Products ordered, delivery details, and order history.
  • Technical Information: Basic information such as IP address and browsing behavior when using our website (if applicable).

Note: We do not collect or store any online payment details (e.g., credit/debit card information) as we only accept Cash on Delivery (COD).

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To process and deliver your orders.
  • To contact you regarding your order, delivery, or product inquiries.
  • To improve our products, services, and customer experience.
  • To send updates or promotional offers (only if you have opted in).
  • To comply with legal obligations and prevent fraudulent activities.

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, your information may be shared with:

  • Delivery Partners: To ensure successful and timely delivery of your order.
  • Legal Authorities: When disclosure is required by applicable law, regulation, or legal process.

4. Data Retention

We will retain your personal information only for as long as it is necessary to fulfill the purposes stated in this Privacy Policy or as required by law.

5. Security of Information

We implement appropriate safeguards to protect your personal information. However, since orders are placed through Cash on Delivery and no online payment information is collected, the risk of sensitive financial data exposure is eliminated.

6. Your Rights

You may request to:

  • Access the personal data we hold about you.
  • Update or correct inaccurate information.
  • Request the deletion of your personal data (subject to legal requirements).
  • Opt out of receiving promotional communications.

To exercise your rights, please contact us directly.

7. Cookies & Tracking Technologies

Our website (if used) may utilize cookies or similar technologies to improve browsing experience and track website performance. You may disable cookies in your browser settings; however, this may affect site functionality.

If our website contains links to third-party sites, please note that Artique Lifestyle is not responsible for their privacy practices. We encourage you to review the privacy policies of any external sites you visit.

9. Policy Updates

We reserve the right to update or amend this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date.

10. Contact Information

For inquiries about this Privacy Policy, please contact us:

Email: feedback@artiquelifestyle.com